waterandsewerageNEW PROVIDENCE 

  • STAFF: Emergency staff were on duty throughout Hurricane at WSC Ministry of Works and Blue Hills compounds; no reports of any injuries to staff on/off duty
  • WATER SUPPLY: water supply maintained throughout Hurricane Matthew;
    • Windsor desalination plant suffered major roof damage which resulted in damage to some of the plant’s electronic equipment and it is anticipated that this plant will resume operations on Saturday Oct 08th; catastrophic failure of generator at Windsor late Friday night affecting 25% of island; Reduced service to several areas being experienced as a result WSC expects to source suitably sized portable generator locally and have normal service restored as quickly as possible.
    • Blue Hills (BH) desalination plant is operational and producing at 90% of max. capacity; supplies from BH expanded as a result of Windsor generator failure but cannot meet full island demand; generator at BH also experiencing challenges affecting remaining 75% of island but this has been temporarily resolved; WSC working closely with BPL to restore normal power to these critical facilities. Service to non-essential areas has been reduced.
  • SEWERAGE: There are over 100 sewerage liftstations fully dependent on BPL’s power supply; WSC teams began assessments and operations of these liftstations using portable generators Friday (Oct 07th) and this will continue thru the weekend.
  • CUSTOMER COMPLAINTS: The majority of our customer complaints are related to damaged water lines to customer properties by trees being uprooted; these complaints are being aggressively addressed. Also, customers who normally use private wells and only kept their city water supply as a backup are experiencing some challenges; these complaints are also being promptly addressed. There are a few isolated cases of sewage overflows and these are always given priority attention when received.
  • BUILDINGS/OFFICE FACILITIES: no major structural damage; some minor water damage but operations will be able to resume quickly

FAMILY ISLAND OPERATIONS

  • STAFF: no reports of any injuries to staff
  • WATER SUPPLY:
    • Abaco: areas generally operational but some supplies were disrupted temporarily due to power supply challenges; These have now been substantively restored.
    • Acklins: temporary disruption but back in operation
    • Andros
      • Central: supplies off due to power supply disruptions; portable gensets and restoration crews being deployed for temporary relief.
      • South Andros: no major damage; system in operation
      • North Andros: significant damage and flooding in pumping station; disruption in operation; significant power disruption in the area; Restoration crews deployed 07/08-Oct and system partially restored (25%). Water for community available at pumping station site. Significant leaks in system due to tree uprooting and other storm related damage.
    •  Bimini: water supply now restored; was temporarily off due to power disruption
    • Cat Island: no major problems.
    • Crooked Island: limited impact; system operational
    • Eleuthera
      • Limited operations in North continue due to power supply challenges
      • Central maintained supplies throughout and after hurricane; presently operating between stand by power and BPL
      • Tarpum Bay/Rock Sound system now fully restored.
    • Exuma and the Cays:
      • All systems operational; major damage to storage tank in Steventon
      • Black Point and Staniel Cay operational
      • Farmers Cay off due to power disruption. No contact due to weather.
      • Williams Town occasionally on generator but supply levels being maintained.
      • Great Harbour Cay: no contact
    • Inagua: supply disruption due to power loss which limits production capability; limited supply will be distributed until power restoration allows full production
    • Long Cay: power restored and water supply back to normal
    • Long Island:
      • Deadman’s Cay fully operational; supply on from Grays to Turtle Cove
      • Simms desalination plant back in operation
    • Mayaguana: in operation
    • San Salvador: temporary disruption but back in operation

• BUILDINGS/OFFICE FACILITIES: no major damage reported; some flooding and equipment damage in North Andros