PUBLIC SERVICE ANNOUNCEMENT – The Ministry of Foreign Affairs and Immigration, with responsibility for the Passport Office, advises the general public that due to the increased volume of customers at the Passport Office the wait period from application to the collection of a passport has been extended from one month to six – eight weeks.
The Ministry sincerely apologises for any inconvenience caused to their valued customers.
Additionally, the Ministry advises all customers applying for an e-passport to present the original documents and their copies to the Passport Office to reduce the wait period.
Only medical emergencies, students traveling back to international schools or persons traveling as members of nationally-recognised delegations or teams will be accommodated as emergencies during the peak period.
All emergencies must be properly documented in writing as such, at the time of application.
As a general reminder, all customers with a manual passport in their possession need to obtain an e-passport by November 2015. Persons renewing their passports are also reminded that they can do so as soon as six months prior to its expiration.
